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Weekly News Digest, Featuring: NewsLink Spotlight |
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ITI Blogs - Latest Posts |
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CRM in Real Time
Empowering Customer Relationships
by Barton J. Goldenberg
 This comprehensive guide to Customer Relationship Management (CRM) draws on Barton Goldenberg’s 20+ years of experience guiding firms to a successful implementation of CRM solutions and techniques. Goldenberg demonstrates how the right mix of people, process, and technology can help firms achieve a superior level of customer satisfaction, loyalty, and new business.
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CIL Magazine Sponsored Content/White Papers:
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How restrictive are your vendor licenses? Do they turn you into the "information police"? Please Comment.
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‘Federating’ the Google Search Appliance: Adhere Solutions and MuseGlobal Introduce Enterprise Search Product
ProQuest Hospital Collection Makes Its Debut
LC Works to Make Collections Accessible and Compelling
